We are hiring a Network Operations Engineer and a Senior Network Operations Engineer to start immediately for a leading IT Company in La Mirada, CA.
KEY SUCCESS FACTORS:
1. Communicate effectively with team members through ticket entries, daily check-in calls, and
Slack channels
2. Communicate effectively via phone and email with network contacts and vendors.
3. Prioritize multiple demanding events along with daily tasks.
4. Exercise sound judgment when handling issues and responding to associates.
5. Willingness to work any shift (including weekends), as assigned, and to rotate shifts and
schedules as assigned.
6. Work independently to develop solutions adhering to policies and procedures.
7. Able to perform risk assessment and mitigation to avoid negative impacts.
8. Continuous open collaboration with teammates and other members in the organization.
9. Uphold the mission and values of Network Operations and the Company.
10. Ability to consider, understand and prioritize security (and privacy, where applicable) principles,
practices, and procedures in all aspects of your role with the Company
REQUIRED EDUCATION AND/OR EXPERIENCE:
1. 2 years in a network operations environment in support of customer networks OR
2. 2 years in a technical support role interacting with contacts via phone and ticketing system AND
3. Hands-on experience with live production Cisco and Juniper network devices
4. Administer and configure Cisco and Juniper routers/switches, implement firmware changes, OS
releases and other software upgrades.
5. Troubleshoot router/network performance problems on a live production network
6. Troubleshoot circuit problems for commercially lit services and self-lit dark fiber services
7. Prepare announcements for maintenance activities or network outages
8. Understanding of network security, secure configuration of network devices, and the use of
network devices to secure networks of computing systems, including configuring and maintaining
ACLs, knowledge of firewalls, and intrusion detection systems.
9. Experience with installing, upgrading, and securing network equipment and services
PREFERRED EDUCATION AND/OR EXPERIENCE:
1. Cisco CCNP certification
2. Direct experience in network configuration, management, and operations
3. Experience with optical transmission systems such as DWDM
4. Experience working with advanced routing protocols such as BGP
5. Working knowledge of MPLS-SR and L2VPNs
6. Experience in a university and/or research environment
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.